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Jobscan Report

administrative assistant Skills for 2020

Skills Reports > 2020 administrative assistant Skills

What does an administrative assistant do?

Administrative assistants are responsible for clerical tasks around an office, including answering phone calls, managing schedules, organizing documents and files, and scheduling employee travel.

They are crucial to daily operations though day-to-day roles may vary greatly based on the needs of each company. Administrative assistants are also referred to as office administrators, secretaries, and office clerks, among other titles.


administrative assistant Skills Summary

Successful administrative assistants have hard skills closely related to organization and specific software. They also possess soft skills related to attention-to-detail and communication.

The best administrative assistants have skills like administrative support, correspondence, customer service, scheduling, Microsoft Office, filing, and policies on their LinkedIn profiles and resumes. Full report below.

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Hard Skills

Hard skills are typically learned through education or work experience, such as proficiency with specific tools, software or specialized processes.

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Top administrative assistant Skills Overall

The most common hard skills found across administrative assistant job descriptions.

excel
100
administrative support
82
correspondence
82
high school diploma
70
customer service
70
filing
65
policies
54
microsoft office
53
scheduling
50
travel arrangements
40
High Impact

Hard to Find administrative assistant Skills

Hard skills frequently found in the job descriptions that are less likely to appear in administrative assistant LinkedIn profiles or resumes.

greets
100
spelling
88
high school diploma
76
administrative support
72
clerical support
67
license
61
calendar management
52
reconcile
51
sensitive information
51
correspondence
47
Low Impact

Easy to Find administrative assistant Skills

Hard skills that are most likely to appear in both the job descriptions and LinkedIn profiles or resumes.

business administration
100
C
96
https
93
sharepoint
85
billing
67
hospital
64
inventory
63
payroll
60
bookkeeping
59
real estate
59

Soft Skills

Soft skills are harder-to-measure interpersonal "people" skills important for leadership or collaborative environments.

attention to detail proficient written communication vision communications coordination work independently organized flexible communication skills

About this report

Jobscan helps job seekers tailor their resumes and LinkedIn profiles for each job opportunity through personalized skill and keyword matching, among other checks.

Our data science team analyzed over 100,000 unique Jobscan user resumes in addition to 8 million job postings from last year to identify the most common keywords and highest impact skills for Administrative Assistants.

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